Friday, 21 February 2014

Haya Labs - the scam scheme

Last year I wrote an interesting article about Haya Labs because I found out that these dietary supplements are total scam! That's right - Haya Labs is scam! I published my original article in the summer last year. Six months later I found out that there is a DMCA notice against my research. The allegedly original article can be found here.

Note that the complainer has exactly 3 articles (apart from my article, which is 100% copy/paste work) with pretty much zero meaning. And my article stands somewhere between these "empty" posts. 

Now I'm going to republish my original research and this time I hope there won't be any DMCA notes.

Here is my original article:

Have you ever heard of Haya Labs? Let me guess - you've heard it once, you know nothing about it and you decided to search for this brand in Google. And you ended up here.

I am IT professional who knows how to use network tools and I'll show you that Haya Labs is not a US brand. It's 100% operational from Bulgaria. This doesn't make it a bad brand, but it makes the quality of the products very questionable.

12-Jan-2016 - update BEGIN

I received a copyright infringement complaint and my original publication was temporarily removed by Google/Blogger. I can only speculate that the complaint has come from Sila BG - they are the actual owner of the Haya Labs brand. I filed DMCA counter notification and I'd like to present you some more details.

http://www.trademarkia.co.uk/uk/haya-labs-1001896.htm

Just take a look at the above URL - it is clear that the brand Haya Labs has been registered by Sila BG OOD (the abbreviation OOD is the Bulgarian equivalent of the internationally recognized LTD). This fact by itself is enough to conclude that Haya Labs is not US brand but a Bulgarian brand registered in UK.

Historical WHOIS records for the domain "hayalabs.co.uk"
Historical WHOIS records for the domain "hayalabs.co.uk"
The above screenshot shows the historical WHOIS records for the domain hayalabs.co.uk. As you can see, one year ago the domain owner has been Sila BG LTD. Since 21-Dec-2015 the new owner is hidden/unknown. Once again, we have enough traces to conclude that "Haya Labs" operates from Bulgaria.

DNS records for the domain "hayalabs.com"
DNS records for the domain "hayalabs.com"
The above screenshot shows all DNS record entries associated with the domain hayalabs.com. Take a look at the TXT record which contains SPF record. As you can see, the SPF record indicates that two hosts are allowed to send emails on behalf of hayalabs.com. These hosts are:
  • bravo.spf.superhosting.bg
  • smtp-out.spf.superhosting.bg
Both hosts are part of the hosting provider superhosting.bg. It is unclear why the US brand Haya Labs decided to use Bulgarian hosting provider for its email services. I think there are enough email providers both in USA and UK. Well, considering the information from the previous screenshot, I believe Sila BG simply forgot to change this DNS record. Note that this is not historical data - this is the real DNS record data, which is publicly available at this moment.

I will update this publication with more interesting information really soon, so stay tuned!

Below you will find the original publication. Please be advised that all information was accurate at the time of the original publication, which was approximately 6 months ago.

12-Jan-2016 - update END

First of all - let's see what we know about the brand. This has been taken from hayalabs.com:

"HAYA LABS is set in 2011 and now is a leading manufacturer and worldwide distributor of high quality dietary supplements for health, wellness and sport. The company's headquarters are established in USA, and recently opened an office in London, United Kingdom for representation and distribution in Europe. The products complies with all regulations in nutrition industry in EU. Guarantees for best quality and purity of all ingredients are the huge number of company's awards and certifications, such as GMP, USDA Organic, Kosher, Halal, IFOS, NSF, NSF Sport and TGA."

So far so good. There is also a Facebook page which you can find on the UK website. We can find the following entry on the FB page:

To all of our fans and customers - now you can buy our products from our exclusive partners in your country:

Spain - www.rcpronutrition.com
Spain - http://www.hayalabs.es
Belgium and Netherlands - www.body-supplies.nl
Latvia - www.onsalesupplements.com
Portugal - www.bodytemple.pt
Bulgaria - www.silabg.com
Greece - www.nutraholic.com
Romania - www.bodytimero.com
Hungary - www.nutrapump.com

Now let's check who's behind most of these websites:

http://www.whois.com/whois/hayalabs.com - unknown owner, Bulgarian hosting provider (superhosting.bg).

http://www.whois.com/whois/hayalabs.co.uk - the owner is SILA BG LTD, which is a Bulgarian based nutrition supplement retailer. The hosting provider is again superhosting.bg.

http://www.whois.com/whois/nutraholic.com - unknown owner, the hosting provider is again superhosting.bg.

http://www.whois.com/whois/bodytimero.com - unknown owner, the hosting provider is again superhosting.bg.

http://www.whois.com/whois/nutrapump.com - unknown owner, the hosting provider is again superhosting.bg.

It seems that most of these websites are owned by someone who's not willing to reveal himself. :)

In fact it's so much easier to check ScamAdviser and see what it says about Haya Labs websites. Let's check them:

http://www.scamadviser.com/check-website/hayalabs.com - well, it seems that it really is a Bulgarian website, registered by the Bulgarian individual Vasil Radivoev. I can't believe that such highly rewarded "manufacturer and worldwide distributor of high quality dietary supplements for health, wellness and sport" hasn't reserved the hayalabs.com domain! What a shame! :)

http://www.scamadviser.com/check-website/hayalabs.co.uk - almost the same thing. The site is owned by SILA BG LTD (as we already know). A quick search in the Bulgarian commercial registry agency (brra.bg) reveals that Vasil Radivoev is one of the owners of SILA BG LTD.

So, my personal conclusion is that Haya Labs is a Bulgarian brand and the actual supplements have unknown origin since there is absolutely no reliable information about the actual manufacturer. Besides, can we believe anything they say about their own products? They try to convince us that Haya Labs is an American brand when the facts clearly show that this is simply not true!

Oh, you can try to find some more information about Joseph Hayyah - according to the above websites he's the founder of Haya Labs. Please let me know if you actually find this guy somewhere. Anywhere. Any article at all. No? Nothing? Yep, same here...

Now it's time to say again that all of this doesn't necessarily mean that Haya Labs is a bad brand. It simply means that it's not a US brand. The products may still be manufactured in USA but I really doubt that. And I really doubt that we get the quality we pay for.

Actually I already contacted SILA BG LTD and I asked them to provide me with more information about the actual manufacturer. I got indirect response (I guess it was unintentionally emailed to me) that they are trying to figure out how to answer my question. And I still have no official answer. :)

That's all, folks! Have a nice life and don't forget to eat real fruits and vegetables instead of nutritional supplements with unknown origin! :)

5 comments:

  1. Hi adash, thanks for the effort and the great post.

    BTW I was 100% sure the brand is owned by this company and 99% positive that the supplements are bottled somewhere near Dupnitsa city long before I found your blog.

    And you know what - I do buy shit from their store and everytime I do, I look the guy behind the counter in the eye, and be like OK man, I know for sure that this product is bulgarian. I will be your customer no matter of where this Haya bullshit is comming from. Just tell me where yall get the shit that's INSIDE the pills. Everytime I ask, answer is Dooood, Haya are made in USA... Didn't you know??
    Yeah, USA my ass..

    What bothers me the most is, that those people hide the source of raw material used in their product. Can you believe that they are promoting this product at pharmacies?? Honestly I don't give a fuck about the marketing game. If it's packed in Bulgaria or God knows where, it doesn't make any difference to me. Heck, I would even BUY and PROMOTE bulgarian goods. But if the raw material has been imported from shithole countries, has inpurities in it, has been cut with drugs, or it just doesn't correspond with the label, well this MUST be brought to court. People MUST be aware of the real ingredients and real source.

    Anyways man, keep up the good work! And just FYI, a post of yours in bgmama brought me here. You have one fan behind your back now, so write back if any help or support is needed.

    Cheers!

    ReplyDelete
  2. That makes two of us mate!

    ReplyDelete
  3. I wrote you an email by the way regarding that.. Feel free to contact me whenever necessary! Cheers!

    ReplyDelete
  4. Quote: "But if the raw material has been imported from shithole countries, has inpurities in it"
    Give me something that has not impurities. For example your body has a shitload of impurities and toxins. If you really want impurities there is always Big Pharma. :)

    ReplyDelete
  5. Thank you. I bought this shit. I will never buy from sil.bg and will advise my friends not to do this.

    ReplyDelete